web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Unable to view invoices
Small and medium business | Business Central, N...
Suggested Answer

Unable to view invoices

(1) ShareShare
ReportReport
Posted on by Yumiko 318

“I am having trouble viewing some invoices in NAV
When I click on Document No to view, this message appears

Please let me know if you require any further information.


Thanks,

I have the same question (0)
  • Jun Wang Profile Picture
    Jun Wang 8,210 Moderator on at

    the screenshot is not clear

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 99,559 Super User 2026 Season 1 on at

    Hi, if you are referring to Posted Sales Invoices, it can actually be deleted, so one possibility is that it was deleted by someone.

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,794 Moderator on at

    Adding more info.

    First check this document no. as  No. in Posted Sales Invoices page, if it is not there, chances are there it deleted from the system, or check if there is any customization done while opening the posted documents from Ledger entries page.

    Thanks.

  • Suggested answer
    KasparsSemjonovs Profile Picture
    KasparsSemjonovs 4,818 Super User 2026 Season 1 on at

    just press Navigate button and see if the Posted Sales Invoice is there as a line. It could be deleted as mentioned already, or this entry could be posted from General Journal

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,028 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,121 Super User 2026 Season 1

#3
Teagen Boll Profile Picture

Teagen Boll 669 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans