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Small and medium business | Business Central, N...

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Unable to view invoices

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Posted on by Yumiko

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“I am having trouble viewing some invoices in NAV
When I click on Document No to view, this message appears

Please let me know if you require any further information.

Thanks,

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Jun Wang 8,202 Super User 2025 Season 2 on at

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the screenshot is not clear

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YUN ZHU 95,597 Super User 2025 Season 2 on at

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Hi, if you are referring to Posted Sales Invoices, it can actually be deleted, so one possibility is that it was deleted by someone.

Hope this helps.

Thanks.

ZHU

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Nitin Verma 21,708 Moderator on at

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Adding more info.

First check this document no. as No. in Posted Sales Invoices page, if it is not there, chances are there it deleted from the system, or check if there is any customization done while opening the posted documents from Ledger entries page.

Thanks.

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KasparsSemjonovs 4,766 Super User 2025 Season 2 on at

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just press Navigate button and see if the Posted Sales Invoice is there as a line. It could be deleted as mentioned already, or this entry could be posted from General Journal

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