Skip to main content



No record found.

Business Central forum
Suggested answer

Reverse Drop Shipment

Posted on by 160


I'm looking at a way to be able to reverse a drop shipment. Purchase order has been received and the shipment automatically created, Neither shipment or purchase receipt have been invoiced. Is there a way to reverse the transaction? I've tried the undo function but this gives an error.


  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 5,519 Super User on at
    Reverse Drop Shipment
    the workaround is one option but there is a concern the negative qty involved in the process might not be reversing the correct costing.
    I would recommend to invoice the PO and PO, then use credit memo to reverse properly and recreate the SO and PO again.
    Jun Wang
  • Frida_Admotion Profile Picture
    Frida_Admotion 249 on at
    Reverse Drop Shipment
    "Hi Alaxey,
    I am interested in your work-around but do not quite follow.
    What du you mean by:
    "apply the item ledger entry from the sales order line"
    "assign a „purchasing code“.
  • Suggested answer
    Alexey Finogenov Profile Picture
    Alexey Finogenov 1,657 on at
    RE: Reverse Drop Shipment

    No easy way, add your vote to this idea


    Undo Receipt & Undo Shipment for Drop Shipment system does not allow for this transaction.

    According the design Drop Shipments never hit Inventory - there are no Receipts / Shipments to UNDO...

    P.S. 2

    potential workaround:

    1. We can post a sales line with quantity -1 to „undo“ the sales shipment.
    2. Then we can post a purchase line with quantity -1 and apply the item ledger entry from the sales order line.
    3. After that we can make a new sales line with identical information tot he first shipment an assign a „purchasing code“.
    4. Then we can take the same purchase order as before and get the sales line to purchase.

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .


André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287,995 Super User

Martin Dráb Profile Picture

Martin Dráb 225,610 Super User

nmaenpaa Profile Picture

nmaenpaa 101,148


Featured topics

Product updates

Dynamics 365 release plans