web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Reverse Drop Shipment
Small and medium business | Business Central, N...
Suggested Answer

Reverse Drop Shipment

(0) ShareShare
ReportReport
Posted on by Phil0867 162

Hi

I'm looking at a way to be able to reverse a drop shipment. Purchase order has been received and the shipment automatically created, Neither shipment or purchase receipt have been invoiced. Is there a way to reverse the transaction? I've tried the undo function but this gives an error.

Thanks

Categories:
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Alexey Finogenov Profile Picture
    Alexey Finogenov 1,659 on at

    No easy way, add your vote to this idea https://experience.dynamics.com/ideas/idea/?ideaid=88f907e0-5096-e911-80e7-0003ff68d318

    P.S.

    Undo Receipt & Undo Shipment for Drop Shipment system does not allow for this transaction.

    According the design Drop Shipments never hit Inventory - there are no Receipts / Shipments to UNDO...

    P.S. 2

    potential workaround:

    1. We can post a sales line with quantity -1 to „undo“ the sales shipment.
    2. Then we can post a purchase line with quantity -1 and apply the item ledger entry from the sales order line.
    3. After that we can make a new sales line with identical information tot he first shipment an assign a „purchasing code“.
    4. Then we can take the same purchase order as before and get the sales line to purchase.
  • Frida_Admotion Profile Picture
    Frida_Admotion 387 on at
    "Hi Alaxey,
    I am interested in your work-around but do not quite follow.
     
    What du you mean by:
    "apply the item ledger entry from the sales order line"
    and
    "assign a „purchasing code“.
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 8,216 Moderator on at
    the workaround is one option but there is a concern the negative qty involved in the process might not be reversing the correct costing.
    I would recommend to invoice the PO and PO, then use credit memo to reverse properly and recreate the SO and PO again.
     
    Jun Wang

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,233 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,360 Super User 2026 Season 1

#3
AndrewThomas81 Profile Picture

AndrewThomas81 1,216

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans