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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Lost Super password
Small and medium business | Business Central, N...
Suggested Answer

Lost Super password

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Posted on by Bbal41 9

A customer (MBS Navision 4.0 SP3, native database) has changed the ADMIN password with SUPER USER authorizations.

Now this password is lost/forgotten.

This was the only user with SUPER USER authorizations.

This happened a few weeks ago, so restoring backup is no option. 

Database verification login.

Is there a way to retrieve the password?

Version is NAV 4, but I could not insert below.

Thanks in advance for your input.

I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 98,523 Super User 2026 Season 1 on at

    Sorry I'm not sure if this will work in Navision 4.0.

    If you have access to the database, you can clear all users, and then when you open the environment, the first logged-in user will automatically become the Super user.

    https://www.navuser.com/sql-query-to-delete-all-user-data-for-rtc-versions-of-dynamics-nav/

    USE [Database Name]
GO
delete from [dbo].[User]
delete from [dbo].[Access Control]
delete from [dbo].[User Property]
delete from [dbo].[Page Data Personalization]
delete from [dbo].[User Default Style Sheet]
delete from [dbo].[User Metadata]
delete from [dbo].[User Personalization]

    Hope this helps.

    Thanks.

    ZHU

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