web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Auto-response email

(0) ShareShare
ReportReport
Posted on by

Hi, I'm looking for guidance on IF and HOW to spawn Contact targeted auto response email's from within Dynamics. The signal to send will come from a form hosted on our website which captures user name-email address information. The form is ostensibly supposed to insert the respondent contact info into their corresponding contact record. Does anyone know how this automation to auto-reply to a contact might be setup?

Much thanks, ~T

*This post is locked for comments

I have the same question (0)
  • Verified answer
    Kokulan Profile Picture
    18,054 on at

    Hi

    You can use Flow to achieve this without any code.

    Please see the example in this link that captured data from a form on a website, when user submits the form, flow then parses and inserts that record in CRM.

    You can do the auto-respond email from directly in Flow once the record is created in CRM

    blogs.microsoft.co.il/.../implementing-lead-landing-page-with-flow-in-10-min-or-less

  • Community Member Profile Picture
    on at

    Hey, thank you Kokulan! Just what I needed...I'll study up on Flow!

  • kunalks2003 Profile Picture
    315 on at

    you can create a work flow to Auto response to in coming email

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
ScottDurow Profile Picture

ScottDurow 2

#2
GJones Profile Picture

GJones 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans