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Microsoft Dynamics CRM (Archived)

Auto-response email

Posted on by Microsoft Employee

Hi, I'm looking for guidance on IF and HOW to spawn Contact targeted auto response email's from within Dynamics. The signal to send will come from a form hosted on our website which captures user name-email address information. The form is ostensibly supposed to insert the respondent contact info into their corresponding contact record. Does anyone know how this automation to auto-reply to a contact might be setup?

Much thanks, ~T

*This post is locked for comments

  • kunalks2003 Profile Picture
    kunalks2003 315 on at
    RE: Auto-response email

    you can create a work flow to Auto response to in coming email

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Auto-response email

    Hey, thank you Kokulan! Just what I needed...I'll study up on Flow!

  • Verified answer
    Kokulan Profile Picture
    Kokulan 18,048 on at
    RE: Auto-response email

    Hi

    You can use Flow to achieve this without any code.

    Please see the example in this link that captured data from a form on a website, when user submits the form, flow then parses and inserts that record in CRM.

    You can do the auto-respond email from directly in Flow once the record is created in CRM

    blogs.microsoft.co.il/.../implementing-lead-landing-page-with-flow-in-10-min-or-less

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