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Small and medium business | Business Central, N...
Suggested Answer

Workflow User Group

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Posted on by 39
Sequence 1 -> MICHEAL
 
Sequence 2 -> ANNA
 
Sequence 3 -> WILLIAM & PAUL For Sequence 3, the document should be released when either of the two people approves it.
 
How should the workflow be configured in this case?
I have the same question (0)
  • Suggested answer
    MariusTeleman_VGR Profile Picture
    50 on at
    Hi,
     
    In the workflow configuration you have Pending approvals position:
     
    You can try changing this to =1, this meaning that when approval goes to the final 2 approvers, when one of them approves, 1 remaining approval will be left and in the same time if will meet the approval requirements. 
     
     
  • Suggested answer
    Nimsara Jayathilaka. Profile Picture
    4,950 Super User 2026 Season 1 on at
    Hi
    1. Sequence 1: MICHEAL (individual approver)
    2. Sequence 2: ANNA (individual approver)
    3. Sequence 3: Workflow User Group containing WILLIAM and PAUL (same sequence number) with "Approve the approval request for the record" response enabled.
     
    Thanks
    Nimsara
  • Suggested answer
    Pallavi Phade Profile Picture
    5,420 Super User 2026 Season 1 on at
     
    Consider Micheal , Anna as individual approver in Approval User Setup
     
     
    Set Worflow user Group for Wiilan , Paul and set same sequence 
     
     
     
    Ensure your workflow is enabled based on restrictions
     
     
    If this really helped , Please verify the answer
     
    Regards
    Pallavi Phade
     
     
  • Suggested answer
    Sumit Singh Profile Picture
    11,757 Super User 2026 Season 1 on at
    Hi,
    You can try below and check (not able to check completely as need 3-4 users with me, but I think it might work :)
    Using a Workflow User Group with MICHAEL = 1, ANNA = 2, and WILLIAM = 3 / PAUL = 3 means the approval moves to Sequence 2 after Michael approves, then to Sequence 3 after Anna approves, and at Sequence 3 only one of William or Paul must approve for the document to be released. This is exactly how same‑sequence approvers work in standard Business Central


      Please mark it “Verified” if it helps.


     
  • Suggested answer
    Aman Kakkar Profile Picture
    2,977 Super User 2026 Season 1 on at
    Hi,
     
    You can navigate to Workflow User Groups, and add Workflow User Group Members with sequence number that you mentioned - 

     
    Then go to your Workflow -> add your workflow steps.
     
    After that click on "Then Response" and change the Approver Type to Workflow User Group, and add your user group in the Workflow User Group Code field - 
     
     
    I hope this helps.
    Aman K
  • Suggested answer
    Rishabh Kanaskar Profile Picture
    6,219 Super User 2026 Season 1 on at
    Hi,
     
    You can configure this workflow using Workflow User Groups and the First to Approve response option:

    Create three Workflow User Groups:
    > Group 1: MICHEAL
    > Group 2: ANNA
    > Group 3: WILLIAM and PAUL
     
    In the workflow steps:
    > Sequence 1 → Assign Group 1
    > Sequence 2 → Assign Group 2
    > Sequence 3 → Assign Group 3 and set Approver Type to Workflow User Group and Response Type to First to Approve.
     
    This way, the document should move to the next step after MICHEAL approves, then ANNA, and finally either WILLIAM or PAUL.
     

    References:

    Set up Workflow User Groups – explains that if multiple users share the same sequence number, only one approval is required to proceed. 

    Set up Approval Users – details how to configure approvers and limits.

    Set up Approval Workflows – describes creating workflow steps and responses. 
     
    Thanks
    Rishabh
  • UE-19090306-0 Profile Picture
    39 on at
    Thank you for your response, @Rishabh Kanaskar
     
    But it does'nt work, how can i config workflow event, conditions, response this situtation?
     
     
    4.jpg
  • Suggested answer
    UE-19090306-0 Profile Picture
    39 on at
    Thank you for your response, @Aman Kakkar 
     
    But it does'nt work, how can i config workflow event, conditions, response this situtation?
    4.jpg
  • Suggested answer
    UE-19090306-0 Profile Picture
    39 on at
    Thank you for your response, @MariusTeleman_VGR, @Nimsara Jayathilaka, @Pallavi Phade, @Sumit Singh
     
    But it does'nt work, how can i config workflow event, conditions, response this situtation?
     
    4.jpg
  • Suggested answer
    RockwithNav Profile Picture
    8,941 Super User 2026 Season 1 on at

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