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Microsoft Dynamics CRM (Archived)

Upgrade CRM 2011 on premise to Dynamics CRM 365

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Posted on by 6,211

Hello everyone,

I want to upgrade my on CRM 2011 on premise version to microsoft dynamics 365 crm, can anyone guide me how can i update this.

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  • TheMarkChristie Profile Picture
    10,328 Moderator on at
    RE: Upgrade CRM 2011 on premise to Dynamics CRM 365

    Hi Shahbaaz

    Do you have more information on your environment?

    Are there lots of 3rd party solutions? Do you have many customisations?

    Depending on these factors I would recommend a route for you

  • Shahbaaz Ansari Profile Picture
    6,211 on at
    RE: Upgrade CRM 2011 on premise to Dynamics CRM 365

    Hi Mark

    We have 3rd party solutions and customization also.

  • Community Member Profile Picture
    on at
    RE: Upgrade CRM 2011 on premise to Dynamics CRM 365

    As long as i know, if you want to upgrade to CRM 2016, at first you need to upgrade to CRM 2013. I think you need to do the same thing if you want to upgrade CRM 2011 to CRM 365

    Take a look at this link:

    community.dynamics.com/.../183370

  • Suggested answer
    Nithya Gopinath Profile Picture
    17,078 on at
    RE: Upgrade CRM 2011 on premise to Dynamics CRM 365

    Hi Shahbaaz,

    You can’t directly upgrade from Microsoft Dynamics CRM 2013 or Microsoft Dynamics CRM 2011 to Microsoft Dynamics CRM 2016. However, you can upgrade a Microsoft Dynamics CRM 2013 or Microsoft Dynamics CRM 2011 deployment in-place by using a valid Microsoft Dynamics CRM product key or migrate by using a Microsoft Dynamics CRM 2013 trial product key, as an interim step in the upgrade process.

    For more details, refer : technet.microsoft.com/.../hh699673.aspx

    Hope this helps.

  • Suggested answer
    Alagunellaikumar Profile Picture
    6,212 on at
    RE: Upgrade CRM 2011 on premise to Dynamics CRM 365

    Hi

    If you want to upgrade Dynamics 365 online from onpremise refer below URL

    download.microsoft.com/.../OPtoCRMOnlineMigration.pdf

  • Suggested answer
    sandeepstw Profile Picture
    4,601 on at
    RE: Upgrade CRM 2011 on premise to Dynamics CRM 365

    hi,

    Please check this article-

    community.dynamics.com/.../steps-to-upgrade-dynamics-online-crm-to-dynamics-365

    Thanks,

    Sandeep

  • Community Member Profile Picture
    on at
    RE: Upgrade CRM 2011 on premise to Dynamics CRM 365

    Hello Shahbaaz

    Tenfold can help in integrating MS Dynamics 365 and enabling click to dial in Outlook. Our click to dial also works on webpages opened in Chrome.  They also support MS Dynamics integration www.tenfold.com/.../dynamics

  • Suggested answer
    prt33k Profile Picture
    6,907 on at
    RE: Upgrade CRM 2011 on premise to Dynamics CRM 365

    Hi Shahbaaz,

    The route for upgrade of CRM 2011 is:

    CRM 2011->CRM 2013 SP1 -> CRM 2015 -> 2016 -> D365

    However major hurdle will be in first step when you upgrade CRM 2011 and CRM 2013.

    There will lot of feature that need to be checked. For example in 2011 we could use the deprecated web service but CRM 2013 wont allow that. There are tool available which will help you in getting crm 2011 to crm 2013.

    blogs.msdn.microsoft.com/.../microsoft-dynamics-crm-2011-custom-code-validation-tool-released

    technet.microsoft.com/.../hh699673(v=crm.7).aspx

    Once on CRM 2013, upgrade to 2015 will be much easier with almost no hitches.

    Upgrading from CRM 2015 to CRM 2016 will again involve effort in changing javascript to use WebAPI. From 2016 to D365 is also smooth process.

    You can also go through the blog suggested by other to get detail ideal.

    However please take into consideration the fact that a LOT has changed from 2011 to D365. A upgrade process will not upgrade the business process which can be optimized to greater extent using D365 feature. So do check if re-implementation with upgraded design better suits your need or not.

    Thanks,

    PS

  • Community Member Profile Picture
    on at
    RE: Upgrade CRM 2011 on premise to Dynamics CRM 365

    How much time did it take for you to upgrade. Also, did you guys do it in-house or had a vendor help you?

  • Community Member Profile Picture
    on at
    RE: Upgrade CRM 2011 on premise to Dynamics CRM 365

    Hi Mark,

    I have similar question and would be grateful if you can shed some light:

    we are trying to upgrade MS dynamics 2011 to Dynamic CRM 365 (version 9.0) On-Premise, we know that we need to go to 2013 first, then to 2015 and 2016  ... I would greatly appreciated  if some one who had done similar exercise and can share the upgrades steps along with list of issues, gotchas , lesson learned etc

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