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Session Id :
Microsoft Dynamics CRM (Archived)

How to Change Lead Source, Rating, and Status of a Lead

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Hi Everyone,

I know this is probably extremely simple, I just can't for the life of me find how to add fields to the lead source, rating, and status of a lead under the lead form. To be more specific, I'm talking about the options to the right of the process bar when you go to a specific lead.

For example, under lead source there is already advertisement, word of mouth, public relations, and etc... I need to add a few more options.

Thanks in Advance!

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  • Community Member Profile Picture
    on at

    Sorry about this questions title by the way, it should have been how to edit/add options under those fields.

  • Verified answer
    Hosk Profile Picture
    on at

    you need edit the field and add more options to the optionset

    for the status you need to edit status reason

    This guide is probably a good place to start with how to edit fields and forms

    crmbook.powerobjects.com/.../customization

    how to edit a field

    www.microsoft.com/.../create-or-edit-entity-fields.aspx

    this perhaps is a basic guide

    www.bedrockdata.com/.../how-to-add-fields-to-forms-layouts-in-microsoft-dynamics-crm

  • ChrisMavroudis Profile Picture
    2,140 on at

    These are lookup values . Some are directly on the field So you can change them on them on the Lead entity under fields , and some are Option sets and you can change them on the Option Set Entity.

    All can change under Customizations on  a solution

  • Community Member Profile Picture
    on at

    Sorry all - Here's your laugh for today. The reason I couldn't edit these fields were because they were in my header under my form, and I had it hidden. I'll leave this question up because each of your answers were great! Especially for a beginner user.

  • Aileen Gusni Profile Picture
    44,524 on at

    Kimberly,

    For adding the Lead source and other option set field, you can refer to this link:

    community.dynamics.com/.../141457.aspx

    Thanks.

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