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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / RMA final step
Microsoft Dynamics GP (Archived)

RMA final step

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Posted on by Community Member

Hi,

We were able to set up a functional process for RMA's.  However, using the RTV process I don't see a method to ship the specific replacement unit Received from the Vendor (along with its specific serial) back to the Customer..

Do we need to set up a specific workflow for this?  I can't imagine that the process stops at the receipt of the RTV..

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