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Hi,
We observed the below "void status" values for certain voided card payments on the POS. Can anyone explain the difference between the two?
Force Voided
Payment voided
Force voided = User has selected Force void.
Payment voided = Void payment, when a customer wants to change the payment method such as change from cash to a credit card or change credit cards
Hi Paul,
Thanks for the quick response. But what exactly is "Force void"? We have not provided such an option on the POS and I cannot see this operation on the button properties either.
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