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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / "Void status"...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

"Void status" meaning for card payment transactions on POS

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Posted on by Vysakh 137

Hi,

We observed the below "void status" values for certain voided card payments on the POS. Can anyone explain the difference between the two?

Force Voided

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Payment voided

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  • Suggested answer
    P Jackson Profile Picture
    P Jackson 1,614 on at

    Force voided = User has selected Force void.

    Payment voided = Void payment, when a customer wants to change the payment method such as change from cash to a credit card or change credit cards

  • Vysakh Profile Picture
    Vysakh 137 on at

    Hi Paul,

    Thanks for the quick response. But what exactly is "Force void"? We have not provided such an option on the POS and I cannot see this operation on the button properties either.

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