Vendor request: Vendor add application workflow

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Posted on by Marwen

I'm working on D365 FO on a virtual machine. When processing the vendor requests, after I press approve the /Vendor add application workflow/ stops and displays /Workflow stopped (error)/ without displaying an error message.

The workflow works correctly when I press reject.

PS: email settings are correct and I've received the test email.

Help me with your recommendations or if you know the cause of this error?

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Gaurav Bharti 145 on at

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Hi Marwen,

It looks like that instructions text are missing in the workflow step you designed or language translation.

I think this article will help you tp resolve this error:

https://www.linkedin.com/pulse/fixing-workflow-stopped-error-dynamics-365-d365-tolu-koya

if not, then it would be worth checking if any condition you have defined in workflow is not met. You may share screenshot of workflow configured for more understanding if above solution doesnt work for you.

Many Thanks,

Gaurav

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Marwen 71 on at

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Thank you Gaurav for your help,

I verified that the workflow instructions are the in the same language defined on approvers D365 User account. That does not resolve the problem.

Hereunder some screenshots of the Workflow configuration, to better describe the issue.

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Ramit Paul 22,803 Most Valuable Professional on at

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Hi,

Couple of things- Can you check workflow related all batches are running?

Can you check the LE language from le setup page?

If not, I suggest to create a test workflow from scratch but for another document if that is working.

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Marwen 71 on at

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Hi Ramit,

Thank you for your help, I have created two Workflows from scratch ( the first one for approving vendors requests and the second is an approval workflow for PO) the workflow for PO approval works, but vendor request approval workflow stops again.

I chacked Language setup, all system languages are setup "en-us".

The workflow works on the cloud version and stops when excuting it on the VM, I think it may have something to do with VM parameters.

I checked the batch jobs and services too (all clear).

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Community member 4 on at

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Hi,

Did you get any solution to this issue ??

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Marwen 71 on at

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The issue seems to be related to the email configuration within the system. Please verify that the system is properly sending emails, as one of the steps in this workflow involves sending a vendor user notification email. Ensuring that the email settings are correctly configured and that the system can send emails without issues resolved the problem for me.

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