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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Map NAV customer to ac...
Microsoft Dynamics CRM (Archived)

Map NAV customer to account CRM, Dynamics connector

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Posted on by Marco Tazelaar 375

I have a question regarding the connector for CRM/NAV.

When I run the connector mapping “NAV customer to account” I do recieve the following error message:

I think I have to modify the mappings in the enumerated values to picklist:

I can't find information how to map those fields. Does anybody know how to map the fields? And also the fields for the address keys? Is there any documentation?

Thanks in advance.

Marco

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  • Verified answer
    Konstantin Levchenko Profile Picture
    Konstantin Levchenko 1,410 on at

    Hi Marco,

    Here is no issue with mapping.

    In standard Configuration, CRM has four options in 'Address 1: Address Type' for Account Entity:

    - Bill To

    - Ship To

    - Primary

    - Other

    I bet your Option list was customized and 'Primary' value was renamed or deleted.

    To fix it, just put this value back.

    Cheers,

    Konstantin

  • Marco Tazelaar Profile Picture
    Marco Tazelaar 375 on at

    Dear Konstatin,

    Thanks for your answer

    You are right! It's working now.

    Kind regards,

    Marco

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