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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / set up server-side syn...
Microsoft Dynamics CRM (Archived)

set up server-side synchronization error

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Posted on by Holly Li 235

We are using CRM 365 on-premise v9 update 0.3 and Exchange Server 2016 on-premise. When I tried to setup Server-side Synchronization, I got this error:

Issue connecting the exchange server for mailbox. Please make sure you have upgraded your exchange server and have the right updates installed.

I am not sure what updates it needs. We have the same setup on CRM 365 Version 8 and it works. Any help?

Thanks

Holly

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  • Suggested answer
    Holly Li Profile Picture
    Holly Li 235 on at
    RE: set up server-side synchronization error

    Turned out I am using an account that is missing certain rights. Because when I switch to another account it works.

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