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Hi Experts,
Quick question: When a new user is created, email address and username are same. This is incorrect. Primary email should be same as in active directory.
For example: Name: Allen Richards
Username: arichards@abc.com and Email address is arichards@abc.com
Email address in active directory is allen.richards@abc.com. I am not sure why in CRM username and email address are same.
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I have the same question (0)Hi There
Please refer: www.microsoft.com/.../the-outlook-email-address-should-be-the-same-as-the-dynamics-365-email-address.aspx
community.dynamics.com/.../169981
Although you can change, primary email address based on your exchange configuration. If you want the user mailbox to be different from username, change primary Email address
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