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Should i install CRM Rollup 17 before 18 for CRM 2011

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Posted on by Jitendra Sahu

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Dear Experts,

Currently my CRM is running with rollup 12 and I am chasing with moile site opening issue in IE 11 using Win7 | Win 8.1

I want upgrade my CRM with rollup 18.

Please suggest can I directly install rollup 18 or first i need to install rollup 17 then 18. Many thanks...

Also if someone can suggest me the precaution before doing it, will be great help.

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Mahendar Pal 45,095 on at

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Hello Jitendra,

Ever rollup contain information about prerequisites information which will help you to understand which is pre rollup required for the latest rollup. so from rolllup 18, you just need to have rollup 6

support.microsoft.com/.../2958724

You must have Microsoft Dynamics CRM 2011 Update Rollup 6 (build 5.0.9690.1992) or a later version installed to apply this update rollup. For more information about Update Rollup 6, click the following article number to go to the article in the Microsoft Knowledge Base:

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PiyushJain 140 on at

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Hi,

Its suggested that you go step by step for upgrade.

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