web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / Error with disabled users
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Error with disabled users

(0) ShareShare
ReportReport
Posted on by Kostas K 29

Hi to all,

At our organization we have plugins and jobs that can assign records to disabled users. Until now we didn't faced any problems, but between 25/3-27/3, jobs that use this procedure, failed with the following error:

The user with SystemUserId=70257641-0464-ec11-8f8f-6045bd888e84 in OrganizationContext=da01578f-4129-4bf3-8ab0-70c12e7c517b is disabled. Disabled users cannot access the system. Consider enabling this user. Also, users are disabled if they dont have a license assigned to them.

From 27/3 until now, everything works as usual. Did Microsoft changed anything depending on user licenses?

Thank you,

Kostas

I have the same question (0)
  • Suggested answer
    Leah Ju Profile Picture
    Leah Ju Microsoft Employee on at

    Hi Kostas,

    Maybe you can try to the following way:

    https://www.thrives.be/dynamics-365-ce/assign-security-roles-to-disabled-users-in-dynamics365/ 

    There is an Organization Setting which allows us to assign security roles to Disabled Users. The ‘AllowRoleAssignmentOnDisabledUsers’ setting allows us to assign Security Roles to disabled users. 

    1. Download and import the solution in the target CRM environment.
    2. Open the solution through the Advanced Setting in Dynamics 365.
    3. Search for the setting AllowRoleAssignmentOnDisabledUsers and click the Add button.
    4. After clicking Add, click the Edit button.
    5. In the popup screen, change the value to true.

    pastedimage1680144219178v4.png

    Then you can assign roles to disabled users successfully, then you can assign records to the disables users who have been assigned roles.

  • Kostas K Profile Picture
    Kostas K 29 on at

    Hello Leah,

    Thank you for your answer. After a contact with Microsoft Support I had the following answer:

    The behaviour that you have reported seems in fact consistent with a known issue that we have had globally, for which the fix has already been rolled-out worldwide. It might take a few days for it to propagate to every existing DataCenter, but from your description I am assuming it has already been fixed for you as well.

    It was a microsoft's bug and now everything works fine

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
11manish Profile Picture

11manish 150

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 67 Super User 2026 Season 1

#3
ManoVerse Profile Picture

ManoVerse 57 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Welcome to the Microsoft Dynamics 365 forum!
Identifying an Org as CDS or Dynamics
Get batch job history log from D365 FO to Power Automate
Gross and Net Weight of Shipments feeding back into Sales Order (from External Source)

Product updates

Dynamics 365 release plans