web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Mailbox setup not working
Microsoft Dynamics CRM (Archived)

Mailbox setup not working

(0) ShareShare
ReportReport
Posted on by D365 Freelancer 365

After configuring Server Side Sync and testing a mailbox I get the below error. The user that was test has a Dynamics 365 licence assigned to them. What could be causing this issue?

mail can't be sent for the mailbox "Test Message" because the associated user doesn't have a valid Microsoft Dynamics 365 license. The mailbox didn't synchronize. A notification about this is posted on the alerts wall for the owner of the email server profile

*This post is locked for comments

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the February Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
Varsha deshpande Profile Picture

Varsha deshpande 5

#2
NeerajPawar Profile Picture

NeerajPawar 2

#2
jlattimer Profile Picture

jlattimer 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans