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Supply chain | Supply Chain Management, Commerce
Answered

Wave label Printing - Label Printing Problem

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Posted on by 184
Hi All : 
 
I Followed all steps to setup and configure wave label Printing mentioned in MS docs site Wave label printing - Supply Chain Management | Dynamics 365 | Microsoft Learn . Label enumeration generated correctly but my Problem is that only 1st label printed but other labels are not Printed in spite of being enumerated.  
 
Asking your Help on this issue 
 
Label enumeration 
- 1st label Printed Physically and can be re-printed.
 
- Other labels are not Printed and even when Pressing /Print label/ button , below error message appears : 
 
 
 
I have the same question (3)
  • Hana Xue Profile Picture
    Microsoft Employee on at
    Hi,
    The specific cause cannot be determined based on the error message alone, it is only broadly recommend you  to check the settings. You can try to check the error log to see if it provides more detailed information. And hope the links below  are helpful.
    www.linkedin.com
    www.linkedin.com
    Best Regards,
    Hana
  • Sherif Issac Profile Picture
    184 on at
    Dear Hana : 
     
    Thanks for your reply. I checked my configuration compared to Links you thankfully sent and monitored Printing Process either on Virtual on Physical Printer However results still the same. 1st labels Printed and other labels are NOT.
     
    Concerning error message "Cannot print labels. No records exist in wave label history table." , I still searching for the reason.   
     
    Sherif Issac
  • Suggested answer
    Laurens vd Tang Profile Picture
    3,879 Super User 2025 Season 2 on at
    Good day,
     
    Could you check whether the  wave label type has been added on the wave label template?
     
     
    Best regards,
     
    Laurens van der Tang
  • Sherif Issac Profile Picture
    184 on at
    Dear Mr. Tang : 
     
    Thank for your reply. I checked setting and it's correct at my side. 
     
     
    Sherif Issac
  • Verified answer
    Sherif Issac Profile Picture
    184 on at
    Dear All : 
     
    The reason for this behavior is that ZPL Code in Body was NOT enclosed between tag <Row name="waveLabel"></Row>. After adding it system behaved as expected. 
     
    in  Wave label layouts
     
    add tag <Row name="waveLabel"> in beginning of body code
     
    Then add closing tag </Raw> after zpl code in Body section.
     
    Finally thanks to all whom commit this Problem analysis. 
     
    Sherif Issac
     
     
  • CU16100231-0 Profile Picture
    6 on at
    Hi there! I am running into the same issue. Did you find a fix?
     
    Cannot print labels. No records exist in wave label history table
  • CU14082323-2 Profile Picture
    4 on at
    Hi Issac, 
    I am facing same issue but in my case I have checked all the configuration and I am still unable to print labels .
     
     
     
    Any idea where I am doing wrong ?
     
    Thanks, 
    Ankur

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