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Transaction not working in Dynamics Busincess Central D365 Mobile App

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Posted on by mahendra.borse

Following Error message occured while trying to open below transaction in Dynamics Busincess Central D365 Mobile App.

1-Item tracking line-Released production order and Transfer order

Error message-

Sorry,the action you've chosen can't be done on your device. This is because the screen size is too small for the page that will be opened.To complete this task,you will have to use Business Central on a tablet or computer.(ID:6510)

2.Production journal - Released production order

Error message-

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Dynamics 365 Business Central

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Marco Mels on at

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RE: Transaction not working in Dynamics Busincess Central D365 Mobile App

Hello,

Feel free to raise this to Microsoft so we can assist you.

Thank you.
mahendra.borse 5 on at

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RE: Transaction not working in Dynamics Busincess Central D365 Mobile App

Thanks Inge M. Bruvik,

Yes, there is a performance difference in App and Browser .In App ,we get good speed of Transactions instead of Browser(web client).
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Inge M. Bruvik 32,748 Super User 2024 Season 1 on at

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RE: Transaction not working in Dynamics Busincess Central D365 Mobile App

As long as you are in Business Central online. There should not be much noticeable performance difference from the mobile app to the browser. Is there?
mahendra.borse 5 on at

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RE: Transaction not working in Dynamics Busincess Central D365 Mobile App

Browser base ERP operating have some short of slowness instead of Mobile App.

I have user in our factory premises where i use KIOSK (Tablet) for Production transaction.

Please suggest.
mahendra.borse 5 on at

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RE: Transaction not working in Dynamics Busincess Central D365 Mobile App

Thanks Bilal Haiderji.

I know this one Bilal Haiderji.

But same when i try to open in a tablet client it not get open and showing same error message.

if you have Busincess central Tablet client App details please share the link or name of same app.
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Inge M. Bruvik 32,748 Super User 2024 Season 1 on at

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RE: Transaction not working in Dynamics Busincess Central D365 Mobile App

Sorry, than i misunderstood.

Then you should try what others have suggested - use a browser window instead of the mobile app.

That should solve your issue.
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Bilal Haider 47 on at

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RE: Transaction not working in Dynamics Busincess Central D365 Mobile App

As suggested by peopleeater try to use browser some types of pages are not supported by app.

Also it is as per Microsoft Documentation
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Govinda Kumar 2,203 Super User 2024 Season 1 on at

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RE: Transaction not working in Dynamics Busincess Central D365 Mobile App

Hi, mahendra.borse

The solution is to try using a device with a larger screen as the experts above said, but I was thinking if we can also try to open the page using a web browser on your phone? Let's give it a try and see if you can open the page you want.

Regards
mahendra.borse 5 on at

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RE: Transaction not working in Dynamics Busincess Central D365 Mobile App

Thanks for the feedback Inge M. Bruvik.

But i already use 22 inch Screen size(KIOSK) machine for operation Production transaction.

Rest of the transaction working ok only item tracking and production journal transaction not opening.
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Inge M. Bruvik 32,748 Super User 2024 Season 1 on at

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RE: Transaction not working in Dynamics Busincess Central D365 Mobile App

The solution is to use a device with a larger screen for those operations.