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Transaction not working in Dynamics Busincess Central D365 Mobile App

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Posted on by mahendra.borse

Following Error message occured while trying to open below transaction in Dynamics Busincess Central D365 Mobile App.

1-Item tracking line-Released production order and Transfer order

Error message-

Sorry,the action you've chosen can't be done on your device. This is because the screen size is too small for the page that will be opened.To complete this task,you will have to use Business Central on a tablet or computer.(ID:6510)

2.Production journal - Released production order

Error message-

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Dynamics 365 Business Central

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Mohana Yadav 61,005 Super User 2025 Season 2 on at

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Both pages you are trying to open are Worksheet Type and Mobile client has some limitations like they dont support worksheet type pages.

learn.microsoft.com/.../devenv-differences-and-limitations-developing-pages-business-central-mobile-app

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mahendra.borse 5 on at

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what is the solution for that??

Even it works in the Finished production order Transaction.

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Inge M. Bruvik 1,111 Moderator on at

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The solution is to use a device with a larger screen for those operations.

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mahendra.borse 5 on at

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Thanks for the feedback Inge M. Bruvik.

But i already use 22 inch Screen size(KIOSK) machine for operation Production transaction.

Rest of the transaction working ok only item tracking and production journal transaction not opening.

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Govinda Kumar 2,304 Moderator on at

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Hi, mahendra.borse

The solution is to try using a device with a larger screen as the experts above said, but I was thinking if we can also try to open the page using a web browser on your phone? Let's give it a try and see if you can open the page you want.

Regards

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Bilal Haider 414 on at

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As suggested by peopleeater try to use browser some types of pages are not supported by app.

Also it is as per Microsoft Documentation

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Inge M. Bruvik 1,111 Moderator on at

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Sorry, than i misunderstood.

Then you should try what others have suggested - use a browser window instead of the mobile app.

That should solve your issue.

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mahendra.borse 5 on at

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Thanks Bilal Haiderji.

I know this one Bilal Haiderji.

But same when i try to open in a tablet client it not get open and showing same error message.

if you have Busincess central Tablet client App details please share the link or name of same app.

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mahendra.borse 5 on at

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Browser base ERP operating have some short of slowness instead of Mobile App.

I have user in our factory premises where i use KIOSK (Tablet) for Production transaction.

Please suggest.

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Inge M. Bruvik 1,111 Moderator on at

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As long as you are in Business Central online. There should not be much noticeable performance difference from the mobile app to the browser. Is there?

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