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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Create a company - cra...
Microsoft Dynamics GP (Archived)

Create a company - crashed!

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Posted on by Clarissa Enany 190

I was trying to create a new company in GP10, and my computer crashed.  In GP10 it looks like the company was not created.  When I start up Utilities, it shows this company as "locked."  I cannot figure out how to delete it and start over because it is not showing up as a company in GP10.  Any ideas?

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  • Community Member Profile Picture
    Community Member on at

    If you made a backup (as always suggested) you can restore and try again, but if you did not created a backup I would suggest first look at table SY01500 in Dynamics DB and see if your DB was created there, if not, then go to duLCK table same DB and see if the record exists there.

    And as always "a backup a day keeps headaches away"

  • Clarissa Enany Profile Picture
    Clarissa Enany 190 on at

    I didn't even get to the point of creating a back-up...it was at the very beginning of the process.  I will try your suggestions.

    Thanks!

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,852 Moderator on at

    Step 1) Go into SQL and if this company database exists, delete it.

    Step 2) Run the ClearCompanies.sql script. This will remove any record of this company

    Step 3) Launch GP Utilities and attmept to create the company again.

    YOu can find this script here: support.microsoft.com/.../it

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