View in Sub Grid but no Associated

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Posted on by Darren Hodkinson

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Hello

I have a parent record Partner and when I log a phone call appertaining to it, the calls displays in the sub grid in the record but there are no entries in the associated view when I navigate to calls from within the partner record. Why might this be please?

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Alok Singh 910 on at

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RE: View in Sub Grid but no Associated

You can check whether Filter criteria for both view are same or not
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Alex Fun Wei Jie 33,626 on at

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RE: View in Sub Grid but no Associated

Hi,

I would suggest you to see the filter on each views. See if there any differences.
Darren Hodkinson 355 on at

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RE: View in Sub Grid but no Associated

Hi

Have you had an opportunity to consider my further reply?

Thanks
Darren Hodkinson 355 on at

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RE: View in Sub Grid but no Associated

Thanks, as you can see in image 1 all the phone records show but in 2 only one, incidentally that one was added in the associated the record, the others were added elsewhere,

Regards Darren
Kokulan 18,048 on at

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RE: View in Sub Grid but no Associated

Could you share some screenshot please? Most probably the the associated view might have a filter