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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Social Media Monitorin...
Microsoft Dynamics CRM (Archived)

Social Media Monitoring in Dynamics CRM

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Posted on by Benjamin Kolp 30

Does Microsoft Dynamics CRM provide any social media monitoring / listening / analyzing capabilities for social media platforms like Facebook, Twitter, LinkedIn, YouTube, etc.? If not, are there any integrations with partners going on like Buzzient, Radian6, or similar?

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  • Devansh Dikshit Profile Picture
    Devansh Dikshit 85 on at

    Hi Benjamin,

    There was a social accelerator provided by MS for CRM 4.0. I have heard that it has been upgraded to support 2011 as well. following links might help you:

    www.microsoft.com/.../c8c07884-86f6-4aa4-b617-daf65daa2f80

    social.microsoft.com/.../d60fa0f9-3c8a-4cbf-aca8-d9f38e925573

    Thanks

    Devansh

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