HQ QTY AND STORE QTY ARE NOT MATCHING

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Posted on by Community Member Microsoft Employee

THERE IS MISMATCH IN STOCK OF HQ AND STORE FOR SO MANY ITEMS.TWO MONTHS BEFORE I MADE THE HQ AND STORE STOCK EQUAL.BUT AGAIN ITS SHOWS MISMATCH.WHAT WILL BE THE REASON?

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Community Member Microsoft Employee on at

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RE: HQ QTY AND STORE QTY ARE NOT MATCHING

Hello Jesse,

Thank you for your question.

RMS does not have the functionality to update the inventory in headquarters from multiple stores at a time.

This was does to help avoid issues updating incorrect or out of date data, such as when stores stagger physical inventory counts. This ensure that the data is updated in Headquarters about the same time the Stores are, giving a more accurate reflection of the data.

Thank you,

Scott Wardzinski

Microsoft Dynamics RMS & POS Support Engineer
JesseBoan on at

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RE: HQ QTY AND STORE QTY ARE NOT MATCHING

Is there a way to run the 190 task for all stores at once? I know it's supposed to update by comparing the sales data, but that is not always accurate with shrinkage etc. We have 65 stores, doing each one at a time becomes impractical rather quickly.
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RMS Wizard 1,205 on at

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RE: HQ QTY AND STORE QTY ARE NOT MATCHING

If you are adjusting inventory at the store level you need to sync the quantities with HQ by issuing Worksheet 501 in HQ Manager followed by Inventory Wizard Task 190 in HQ.

You can review all changes to items at stores by running the item movement report there which shows quantity changes due to sales, returns. adjustments, transfers, and PO's.