web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Microsoft Dynamics RMS (Archived)

HQ QTY AND STORE QTY ARE NOT MATCHING

(0) ShareShare
ReportReport
Posted on by

THERE IS MISMATCH IN STOCK OF HQ AND STORE FOR SO MANY ITEMS.TWO MONTHS BEFORE I MADE THE HQ AND STORE STOCK EQUAL.BUT AGAIN ITS SHOWS MISMATCH.WHAT WILL BE THE REASON?

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    RMS Wizard Profile Picture
    1,205 on at
    RE: HQ QTY AND STORE QTY ARE NOT MATCHING

    If you are adjusting inventory at the store level you need to sync the quantities with HQ by issuing Worksheet 501 in HQ Manager followed by Inventory Wizard Task 190 in HQ.

    You can review all changes to items at stores by running the item movement report there which shows quantity changes due to sales, returns. adjustments, transfers, and PO's.

  • JesseBoan Profile Picture
    12 on at
    RE: HQ QTY AND STORE QTY ARE NOT MATCHING

    Is there a way to run the 190 task for all stores at once? I know it's supposed to update by comparing the sales data, but that is not always accurate with shrinkage etc. We have 65 stores, doing each one at a time becomes impractical rather quickly.

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: HQ QTY AND STORE QTY ARE NOT MATCHING

    Hello Jesse,

    Thank you for your question.

    RMS does not have the functionality to update the inventory in headquarters from multiple stores at a time.

    This was does to help avoid issues updating incorrect or out of date data, such as when stores stagger physical inventory counts. This ensure that the data is updated in Headquarters about the same time the Stores are, giving a more accurate reflection of the data.

    Thank you,

    Scott Wardzinski

    Microsoft Dynamics RMS & POS Support Engineer

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics RMS (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans