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Return Codes not showing up in general ledger entries

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Posted on by RandomName

Hi!

When we create return orders we add a return code on the line. (Wish it was on the header). This shows up on the credit memo and in the item ledger. However the field for reason code in the general ledger is blank.

Any ideas on how to solve it? We would love to be able to track how much lost revenues are based on different returns and would prefer to have it in the general ledger.

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Dynamics 365 Business Central

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RandomName 55 on at

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RE: Return Codes not showing up in general ledger entries

Thanks for the reply.

Am I completely blind or is the reason code not on the header and not available with personalisation? Seems I need to code an extension to bring it out.
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Teddy Herryanto (Th... 13,484 Moderator on at

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RE: Return Codes not showing up in general ledger entries

Reason Code and Return Reason Code area actually two different fields.

The one on General Ledgers is Reason Code.

The one on Return Order Header is Reason Code, the one on Return Order Line is Return Reason Code.

A bit confusing, but Return Reason has no relation with Reason Code.

The one on header will show up on the general ledger.