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Hi,
We are currently facing an issue related to item No. 1221 as an example and its LOT tracking setup in Business Central shown in the image below, and we would like to clarify whether our current process is technically and procedurally correct.
Current scenario:
For web shop sales orders, LOT numbers are not assigned at the time of Sales Order creation, because we have outsourced, who are dealing our D2C.
LOT numbers are assigned only at the time of output/posting, when the physical stock movement occurs.
We are allocating on SO that we are shipping from our warehouse.
This results in the following operating cases:
Retail customer shipments: When we ship directly to retail customers from our warehouse, LOT numbers are assigned during shipment.
Transfer Orders (Main Warehouse → Webshop Warehouse:When stock is transferred via a Transfer Order, LOT numbers are assigned during the transfer, ensuring traceability between locations.
Webshop Sales Orders (fulfilled by third party / webshop); When sales are fulfilled by a third party on our behalf, it is not feasible to assign LOT numbers at Sales Order creation, as the physical picking and shipment are not performed by us.
Questions for clarification:
Is this behavior technically correct and supported by Microsoft Dynamics 365 Business Central?
Is this setup acceptable from an audit and traceability perspective?
Will this approach cause any issues during year-end inventory closing, valuation, or reconciliation
We would appreciate your confirmation on whether this mixed LOT-tracking behavior (LOT assignment on Transfer Orders and shipments, but not on Sales Order creation for webshop fulfillment) is compliant with Business Central best practices and accounting/audit requirements.
In short, can I use the same item, with webshop setup, with the tracking line to the retailers, and webshop without item tracking lines?
Thank you for your support.
Best regards,
Amir Suhail
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