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Microsoft Dynamics RMS (Archived)

X and Z report malfunction

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Posted on by

Hi,

I have a merchant who is have issues with data carrying over after running a z-report.

As part of their closing routine they run a X report and then a Z report. Both reports printed correctly, but the x report no longer shows in the journal. On the following day, the 19th, they ran the x report and z report as usual, but the data was inaccurate in both. The X report shows close amounts equal to the overage and shortage from the previous day. Finally the z report for the 19th seems to have combined these amounts with its actual sales data. Since this occurred the reports have all been accurate. The merchant also claimed that this had happened on another occurrence, but could not remember when. Bellow are screen captures of the journaled reports.

318z.png319x.png319z.png

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I have the same question (0)
  • Jeff @ Check Point Software Profile Picture
    13,382 on at

    See my post in the Partner Forum for things to try.

  • WLiberty Profile Picture
    191 on at

    Jeff, providing a link to your post would be extremely helpful :-)

  • Jeff @ Check Point Software Profile Picture
    13,382 on at

    If you go to the Partner Forum, its the 4th one down.

  • Community Member Profile Picture
    on at

    Clsoing amounts are manually entered by the staff.   These are not calculated by RMS.   Note: if nothing is entered then 0 is the default.

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