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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Pricing Issue, questio...
Microsoft Dynamics GP (Archived)

Pricing Issue, questions about how GP calculates prices within orders.

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Posted on by Community Member

Lately we have been seeing orders with incorrect pricing. The incorrect pricing on the order is always $0.00. 

Order-Lines-in-GP.jpg

So I looked at the XML within the eConnect transaction:

<taSopLineIvcInsert>
<SOPTYPE>2</SOPTYPE>
<SOPNUMBE>POS00517392</SOPNUMBE>
<CUSTNMBR>102SNBCO003</CUSTNMBR>
<DOCDATE>05/31/2018</DOCDATE>
<LOCNCODE>AVL</LOCNCODE>
<ITEMNMBR>M180000310</ITEMNMBR>
<QUANTITY>1</QUANTITY>
<DOCID>POS</DOCID>
<DEFPRICING>1</DEFPRICING>
<UOFM>CASE250 </UOFM>
</taSopLineIvcInsert>

Everything here looks normal. Lets look at the order. SOP10100 and SOP10200 and the pricelevel just to be sure 

SOP-Tables.jpg

That doesn't look right to me. So if the pricelevel is set correctly and XML is correctly formatted how does this happen? 

Thanks!

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I have the same question (0)
  • Cheryl Waswick Profile Picture
    Cheryl Waswick Microsoft Employee on at

    Hi,

    I see you are using eConnect.  To help narrow down if it's a setup issue or an eConnect issue, can you

    manually enter in a sales order with that item, unit of measure and customer, does it populate as expected?    Please update when you can.

    Thanks

    Cheryl

    Microsoft Online Community

  • Community Member Profile Picture
    Community Member on at

    Good Call.I entered it in within the client and it pulled the data as expected.

    Any idea why taSopLineIvcInsert call fail in this case? My guess is its a UofM issue as all items passed in EACH seem to flow as expected. The weird thing is I can generate an order with the CASE250 within GP and the order populates just fine. 

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