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Microsoft Dynamics CRM (Archived)

Associated View Open New Window Right Click Option Gone After Sort

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Posted on by

Hi,

When looking at a CRM 2013 opportunity view, I can right click on a record and open it in a new window. After sorting the same view, when I right click on a record, "Open In New Window" option is not available anymore. (See two images for reference)

Opportunity-A.png

Opportunity-B.png

How can we make it available at all times?

Thank you

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  • Verified answer
    ashlega Profile Picture
    34,477 on at

    Hi Anatoliy,

     looks like some kind of bug - just tried this in V9 and did not find any issues. Might make sense to just contact Microsoft support and see if they are aware of it (Although, since it's 2013.. did you try other browsers just in case?)

  • Community Member Profile Picture
    on at

    Hi Alex - Same behavior in all browsers. Definitely is a bug. Thank you for confirming.

    We don't consider this a high enough priority to pursue with Microsoft to fix in 2013. Will just have to wait until we upgrade.

    Cheers :)

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