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If I raise a purchase order quote (a POQ) it shows the vendor item number on the quote request form. When the POQ is accepted and converted to a Purchase Order, our item number is displayed on the Purchase Order (not the Vendor Item number for the item, as per the POQ).
Is there an admin flag that can be set in order to show the Vendor Item number rather than our Item Number? It is confusing for a vendor to receive an RFQ or POQ for one item number, and then a purchase order for a different item code.
I have read an article from 2018 referring to item cross-reference fields etc. but this seems like a strange workaround. Given the PO is a progression from the POQ, surely the information should be consistent.
What is the solution?
Hi Chri,
I would suggest to submit a support ticket and see if any possible change can make to this behavior
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