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Microsoft Dynamics 365 | Integration, Dataverse...
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Mobile Offline works only with System Administrator role

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Hi everyone,

I am configuring Mobile Offline for a model‑driven app and I am facing a confusing issue regarding accessibility of the app.

Observed behavior:

  • When a user has the System Administrator security role, the model‑driven app works offline without any issues.
  • When the same user does not have the System Administrator role (only custom business roles), offline functionality is not available. I got a message that server was noch available.
What I have already verified:

  • Mobile Offline is enabled in the app settings.
  • A Mobile Offline Profile exists and is selected in the app.
  • The profile contains all required tables, filters, and relationships.
  • Business tables have correct security privileges (Read / Create / Write / Append / Append To).
  • I added myself as a user to the mobile-profile.
The model-driven app is assigned to the role accordingly.
 
Question:
What is the current best‑practice way to enable offline access for non‑admin users?
 
Any clarification would be highly appreciated, especially from someone who has set up Mobile Offline recently.
 
Thank you!

     
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