web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Correct/Cancel buttons...
Small and medium business | Business Central, N...
Suggested Answer

Correct/Cancel buttons unavailable

(0) ShareShare
ReportReport
Posted on by Troy99 5

Hi all,

I was trying to correct a posted sales invoice following the steps in the link below:

https://docs.microsoft.com/en-us/dynamics-nav-app/sales-how-correct-cancel-sales-invoice

However, on my NAV I don't see to be able to see the Correct and Cancel buttons in my ribbon.

pastedimage1577329779768v1.png

I have tried to add these buttons in from the customize ribbon option but it does not seem to appear.

pastedimage1577329856277v2.png

After i click on "ok", the button still does not turn out and the following appears.

pastedimage1577329947384v3.png

Appreciate any help provided.

Thanks!

  • Suggested answer
    Alexey Finogenov Profile Picture
    Alexey Finogenov 1,659 on at

    ‘Correct’ - This feature is very limited and do not allow ‘Correct’ actions if your ‘posted invoice’ has been create as part of posting ‘Sales Order’.

    You could correct ‘posted invoice’ that has been create as part of posting ‘Sales Invoice’.

    Do not use Cancel/Correct feature at all.

    Use standard/old way with Sales Credit Memo / Sales Return Order.

    From the code history I even see that DEV team remove (not visible) Cancel/Correct feature for on-prem version.

    Looks like Cancel/Correct is only to be available in SaaS.

  • HoangNam Profile Picture
    HoangNam 322 on at

    These action is only for SaaS version.

    You can check the link.

    https://www.yammer.com/dynamicsnavdev/#/Threads/show?threadId=58725337792512

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the August Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 743 Super User 2026 Season 2

#2
YUN ZHU Profile Picture

YUN ZHU 546 Super User 2026 Season 2

#3
AndrewThomas81 Profile Picture

AndrewThomas81 332 Super User 2026 Season 2

Last 30 days Overall leaderboard

Featured topics

Microsoft Training Manuals

Product updates

Dynamics 365 release plans