Download Log File Disabled When Plugin Error Occurs

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Posted on by jimfield

We are trying to debug a plugin in Dynamics 365 Online, but when the Business Process Error appears, the download log file button is disabled. Does anyone know how we can enable the download log file, so we can download the profile and debug the plugin using the Plugin Registration Tool with the Plugin Profiler?

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Ben Thompson 6,350 on at

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Double check the steps in docs.microsoft.com/.../analyze-plugin-performance and see if you've missed something...

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Mahendar Pal 45,095 on at

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Hi,

Make sure you are using updated SDK and following correct steps, you can check this for your reference: www.youtube.com/watch

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gdas 50,091 Moderator on at

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Hi ,

Some of the specific error CRM does not allow to save as it does not contain any details error. So I don't think you are facing same behavior for all the plugins or any generic error from CRM. In this scenario I would suggest try write some trace logs to identify which line causing the issue.

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RaviKashyap 55,410 Moderator on at

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Hi jimfield,

You don't have to download the log file. If you set the option "Persist to Entity (recommended)" then the session will be stored in the separate entity. You can then while debugging, select the session from that entity-

Refer this screenshot

Hope this helps.

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