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Microsoft Dynamics CRM (Archived)

CRM Online Usage Metrics

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Posted on by Community Member

Hi all,

It would be nice to provide stakeholders / buyers with some statistics on usage. I was curious about gathering usage metrics for our organization in CRM Online 2015. I'm not sure if there is a way to export these logs, query them, or perhaps there is a solution that performs usage analysis on more granular information.

I am unable to sort by record when filtering by entity = user, operation = access. I do not have an "export" button to export this large amount of records.

Thanks for any insight -

Blayze

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Hello Blayse,

Have you heard about "Telemetry" this can help you to monitor your application and works like analysis and diagnostic tool, or export the data to storage.

This link is so useful to learn more about this topic. +

+ Walkthrough: Enabling Telemetry for Microsoft Dynamics CRM Online using Application Insights | azure.microsoft.com/.../app-insights-sample-mscrm

Hope it helps.

Best Regards,

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