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Microsoft Dynamics GP (Archived)

applying service pack - Company shows a lock icon in Utilities

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Applying SP5 to GP10 in prep to move to GP2013.   Dynamics upgrades without error, but when the companies are shown with the check boxes, one company has lock icon beside it.  This company does not exist in SY01500 nor is there a database that corresponds to it in SQL.  

Prior folks have had hold of the system, so not sure of what the history is.   Assume that there is some sort of old record out there in a DU table.   Would running the clear company script prior to applying the SP fix this situation?   Would there be a problem in applying the SP even with this lock icon on the non-existent company?

Thoughts would be appreciated.  

Warren

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  • Verified answer
    Ian Grieve Profile Picture
    22,784 on at
    RE: applying service pack - Company shows a lock icon in Utilities

    If you have companies listed which no longer exist I would recommend running the Clear Companies script before starting the upgrade.

    The padlock icon is because on an entry in the duLck table in the DYNAMICS database.

  • Richard Wheeler Profile Picture
    75,848 Moderator on at
    RE: applying service pack - Company shows a lock icon in Utilities

    Running ClearCompany script would definitely work here. This way this phantom company woud not be inlcuded in the upgrade.

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