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Unable to enter a new Rating Value for proficiency - Error code: 0x80040265

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Posted on by 5

When trying to enter a rating value, the system displays the error below:

screen-1.PNG

Steps to simulate the error:

Step 1- Access Volunteer Management application

Step 2- Select Bookable Resource Category

Step 3- Select a Resource Category

Step 4- Choose to enter a new Role competency

Step 5- Select the field 'Proficiency' and request to add a new rating value

Step 6- Enter name, value and isDefault

Step 7- Press Save

Log:

Exception Message: Exception has been thrown by the target of an invocation.

ErrorCode: -2147220891
HexErrorCode: 0x80040265

ErrorDetails:
ApiExceptionSourceKey: Plugin/Microsoft.Dynamics.ScheduleCommon.Fps.FpsPlugin
ApiStepKey: 214bb9e7-5e47-489b-96d7-0a1e5c8cd283
ApiDepthKey: 1
ApiActivityIdKey: 1fe97648-7d49-4066-9d90-ef138ea12b5b
ApiPluginSolutionNameKey: MicrosoftDynamicsScheduling3_CumulativePatch
ApiStepSolutionNameKey: MicrosoftDynamicsScheduling3_CumulativePatch
ApiExceptionCategory: ClientError
ApiExceptionMesageName: IsvAborted
ApiExceptionHttpStatusCode: 400
OperationStatus: 0
SubErrorCode: -2146233088

TraceText:
[Microsoft.Dynamics.Fps: Microsoft.Dynamics.ScheduleCommon.Fps.FpsPlugin]
[214bb9e7-5e47-489b-96d7-0a1e5c8cd283: Resource Scheduling - Microsoft Dynamics Fps: Create (pre-validate) for ratingvalue]
FpsPlugin: PluginLocal.Create, Depth: 1
FpsPlugin: PluginLocal.Create, Depth: 1
FpsPlugin: PluginContext Start
FpsPlugin: MessageName: Create
FpsPlugin: PrimaryEntityName: ratingvalue
FpsPlugin: PrimaryEntityId: fd641f71-c439-eb11-a813-000d3a7952ce
FpsPlugin: SecondaryEntityName: none
FpsPlugin: Stage: 10
FpsPlugin: PreEntityImages.Count: 0
FpsPlugin: PostEntityImages.Count: 0
FpsPlugin: UserId: 7bcd23c0-a72a-eb11-bbf3-000d3a792ffb
FpsPlugin: InitiatingUserID: 7bcd23c0-a72a-eb11-bbf3-000d3a792ffb
FpsPlugin: IsolationMode: 1
FpsPlugin: Mode: 0
FpsPlugin: OrganizationName: f75f175f562f4c86a9ee048ee37162
FpsPlugin: OrganizationId: 76625c17-91c3-4f6e-abf4-56ca3f497394
FpsPlugin: BusinessUnitId: 148cfd0e-ac26-eb11-bbf3-000d3a7970eb
FpsPlugin: CorrelationId: 69f8ac90-492b-4352-ad60-5ef9a6f93066
FpsPlugin: RequestId: ba110e0d-dbd5-411e-9773-1080cf3c2198
FpsPlugin: OperationId: ba110e0d-dbd5-411e-9773-1080cf3c2198
FpsPlugin: IsInTransaction: False
FpsPlugin: Depth: 1
FpsPlugin: IsExecutingOffline: False
FpsPlugin: PluginContext End
FpsPlugin: PluginLocal.Create, Depth: 1
FpsPlugin: PluginLocal.Create, Depth: 1
FpsPlugin: InitializePlugin: local
FpsPlugin: ConfigurePluginFlagsSupportInternal()
FpsPlugin: CreateEntityOperation(ratingvalue)
FpsPlugin: Operation type: RatingValueOperation
FpsPlugin: operation.Initialize()
FpsPlugin: operation.Execute()
FpsPlugin: PluginStage: 10 MessageName: Create
FpsPlugin: Before calling message handler
FpsPlugin: Validate
FpsPlugin: ValidateCreate
FpsPlugin: ValidateCreateOrUpdate
FpsPlugin: PluginLocal.Dispose, Depth: 1
FpsPlugin:
Exception has been thrown by the target of an invocation.
Object reference not set to an instance of an object.

System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at lambda_method(Closure )
--- End of inner exception stack trace ---
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at Microsoft.Xrm.Sdk.Linq.QueryProvider.DynamicInvoke(Delegate project, Object[] args)
at Microsoft.Xrm.Sdk.Linq.QueryProvider.TranslateExpressionToConditionValue(Expression exp, ParameterExpression[] parameters)
at Microsoft.Xrm.Sdk.Linq.QueryProvider.TranslateWhereCondition(BinaryExpression be, FilterExpressionWrapper parentFilter, Func`2 getFilter, Func`2 getLinkLookup, Boolean negate)
at Microsoft.Xrm.Sdk.Linq.QueryProvider.TranslateWhere(String parameterName, BinaryExpression be, FilterExpressionWrapper parentFilter, Func`2 getFilter, List`1 linkLookups, Boolean negate)
at Microsoft.Xrm.Sdk.Linq.QueryProvider.GetQueryExpression(Expression expression, Boolean& throwIfSequenceIsEmpty, Boolean& throwIfSequenceNotSingle, Projection& projection, NavigationSource& source, List`1& linkLookups)
at Microsoft.Xrm.Sdk.Linq.QueryProvider.Execute[TElement](Expression expression)
at Microsoft.Xrm.Sdk.Linq.QueryProvider.System.Linq.IQueryProvider.Execute[TResult](Expression expression)
at Microsoft.Dynamics.ScheduleCommon.Fps.Operations.RatingValueOperation.ValidateCreateOrUpdate()
at Microsoft.Dynamics.ScheduleCommon.Foundation.Operations.Operation`1.HandleMessage()
at Microsoft.Dynamics.ScheduleCommon.Foundation.Operations.Operation`1.Execute()
at Microsoft.Dynamics.ScheduleCommon.Foundation.Plugins.PluginBase.ExecutePlugin(ITracingService tracingService, IPluginExecutionContext pluginContext, IOrganizationServiceFactory serviceFactory, ISharedVariablesService sharedVariablesService)
at Microsoft.Dynamics.ScheduleCommon.Foundation.Plugins.SchedulePlugin.ExecutePlugin(ITracingService tracingService, IPluginExecutionContext pluginContext, IOrganizationServiceFactory serviceFactory, ISharedVariablesService sharedVariablesService)
at Microsoft.Dynamics.ScheduleCommon.Foundation.Plugins.PluginBase.Execute(IServiceProvider serviceProvider)

at lambda_method(Closure )


FpsPlugin: PluginLocal.Dispose, Depth: 1
FpsPlugin: PluginLocal.Dispose, Depth: 1
FpsPlugin: PluginLocal.Dispose, Depth: 1

Activity Id: 0677ffa2-2050-4359-89a6-76e6f1accd23

  • Suggested answer
    Abdul Wahab Profile Picture
    Abdul Wahab 12,077 Super User 2024 Season 1 on at
    RE: Unable to enter a new Rating Value for proficiency - Error code: 0x80040265

    Hi lorena.vilela@redcross.org.nz & Shruti Vyas

    Can you please share the value of the Rating Model? I think the issue is with Rating Model. 

    If you are not tried it with the System Administrator role then, please try it also.

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform/Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • Shruti Vyas Profile Picture
    Shruti Vyas 5 on at
    RE: Unable to enter a new Rating Value for proficiency - Error code: 0x80040265

    I am facing the same issue. Is it resolved at your end.

    pastedimage1661949710048v1.png

  • RE: Unable to enter a new Rating Value for proficiency - Error code: 0x80040265

    Hi Lorena,

    Thank you for reaching out.

    I have tested my end unable to repro this . Please send an email to this email address: Dynamics 365 Industry Accelerators Support <dynindaccsupport@microsoft.com> so, that will schedule a call and will check further on this.

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