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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Unable to find certifi...
Supply chain | Supply Chain Management, Commerce
Suggested answer

Unable to find certificate thumbprint for Reporting Services

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Posted on by CU11111054-0 10
After installing VHD FinandOps10.0.41 in my local HyperV environment, I get the following error message when printing reports/forms:
Unable to find the certificate with the given thumbprint. Please use the thumbprint of an existing trusted certificate to get security token.. isLocalMode: False; useReportingCluster: False; thumbPrint: BD48DF1348A600762E917DDC047BE1389757BF73; currentProcess: ReportingServicesService
 
Who can help, otherwise the application works
Categories:
Dynamics 365 Supply Chain Management
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  • Suggested answer
    YT-21010621-0 Profile Picture
    YT-21010621-0 2 on at
    Unable to find certificate thumbprint for Reporting Services

    cd cert:\LocalMachine\My ls | Select-Object NotAfter,Thumbprint,Subject | Where-Object -Property Subject -like "CN=cloud.onebox.dynamics.com" | Sort-Object -Property Subject,NotAfter

    User's image

    Open the reporting config file located at C:\Program Files\Microsoft SQL Server Reporting Services\SSRS\ReportServer\bin\ReportPVMConfiguration.xml in a text editor

    Replace text BD48DF1348A600762E917DDC047BE1389757BF73 to B11AF86B8909EFC440A366F6BA96E9E39E519A1E and save.

    SSRS reports should now work

  • Suggested answer
    Florian Hopfner Profile Picture
    Florian Hopfner 2,451 on at
    Unable to find certificate thumbprint for Reporting Services
    If you have access, Microsoft acknowledged this as an issue with the 10.0.41 VHD in https://www.yammer.com/dynamicsaxfeedbackprograms/#/Threads/show?threadId=3142797331914752
     
    Contact Microsoft support, they can provide you with a workaround for the issue when you refer them to this link.
  • giusecaradonna Profile Picture
    giusecaradonna 2 on at
    Unable to find certificate thumbprint for Reporting Services
    Hi All.
    I'm facing the same issue. Has anyone solved the issue?
  • CU11111054-0 Profile Picture
    CU11111054-0 10 on at
    Unable to find certificate thumbprint for Reporting Services
    The setup script with local admin has already been executed, otherwise the VHD would not be able to start the application. The application was also registered in Azure and the setup was carried out with the application ID.
     
    I would like to point out again that this is a Hyper V installation on a notebook
  • Suggested answer
    Mohamed Amine Mahmoudi Profile Picture
    Mohamed Amine Mahmoudi 26,316 Super User 2025 Season 2 on at
    Unable to find certificate thumbprint for Reporting Services
     
    Try to generate self-signed certificates.
     
    Best regards,
    Mohamed Amine Mahmoudi
  • Suggested answer
    Komi Siabi Profile Picture
    Komi Siabi 13,047 Most Valuable Professional on at
    D 365 SCM Unable certifcate thumbprint Reporting Serviece VHD FinandOps10.0.41
    Hello,
     
    This seems to be a known bug, as I have not myself deployed version 41 VHD yet.
     

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