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12Hey,
I am working on exchange in Dynamics 365 Commerce call center and planning to use replacement order. The exchange order should be on hold until, until return order is received. For this, I configured the "Pending Return Hold" and set Advance Exchange to Hold for receipt. The hold code is getting applied on the replacement order. However. I am not able to submit the return order due to the hold code on the replacement order.
1. What does these two fields do ?
2. How to submit a return order which has linked replacement order with hold code ?
3. Will D365 automatically clear the hold code on the replacement order when the Return is received ?
Any advise is highly appreciated.
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