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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Reset sandbox instance
Microsoft Dynamics CRM (Archived)

Reset sandbox instance

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Posted on by Community Member Microsoft Employee

Environment: CRM 2016 with very little data

I am resetting a sandbox instance that has been running over 3.5 hours.  Two questions:

  1. How long does it take for a reset to complete for a CRM system with very little data?
  2. If other admins login to the CRM while it is resetting, does the reset process wait until they are logged out?

Thank you,

Lannie

*This post is locked for comments

  • Verified answer
    Chris H @ ISC Profile Picture
    Chris H @ ISC 2 on at
    RE: Reset sandbox instance

    I've reset a few of them and they don't usually take more than 15-20 minutes, maybe 30 minutes at the outside.

    If it keeps up, you may need to open a ticket with Microsoft support, get them to reset it on the back end.

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