Hi,
As far as I know, App for Outlook Set Regarding field is based on Quick Find Views.
So, I want to search for any Opportunity using Relevance Search in CRM with phrase "Business".
And I'm getting huge amount of results. Phrase appears in Opportunity's Topic, in Customer Name, as first word, second, last everywhere. That is working fine.
But after typing the same phrase into Set Regarding Lookup gives me almost nothing. Well, I'm getting some results. Several accounts are "Business something INC", some contacts got email like "business_master@gmail.com". Unfortunatelly I do not have Opportunity with "Business" as first word.
Actually I don't use App for Outlook a lot, but Sales Dep has to tracking their mails.
This behavior of lookup is driving them mad. While they are mad, I have to listen to their bitterness, or read their threats towards me.
Is this a common problem? I'm pretty sure that it was working somehow better earlier this month.
Version 1710 (9.0.2.2279) online
Same problem occurs on Outlook Desktop as well as on Outlook Online.
Regards,
BB
