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Small and medium business | Business Central, N...
Suggested Answer

"Get source attachments" on Reminders

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Posted on by 52

Hi,

When trying to send a reminder by Email and clicking the "Get source attachments" button to include the source invoice copies (attached to the posted sales invoices), the "Related attachments" window remains empty unfortunately.

When trying the same button in Purchase orders or sales documents with attachments on Items for example, this works as a charm. However, on the Item attachment there are check boxes "Flow to Purch. Trx" and "Flow to Sales. Trx". This empty Sales Trx. checkbox is present on the posted sales invoice attachment too, but remains gray...

Am I missing some configuration here perhaps? Am testing on 18.2 and this functionality would be available since 18.1.

Best regards

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Hello,

    I ran the scenario and exhibit the same behavior. As a workaround, you can scroll down and open the related attachments from the draft Email. If you want this to be resolved or receive a proper explanation if this behavior is by design,  feel free to raise it to Microsoft support via your partner or CSP. You can refer to this community posting.

    Thanks

  • XavierF Profile Picture
    52 on at

    Thank you Marco, support ticket was raised.

    Gr. Xavier

  • Suggested answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Hello,

    Let us know the final outcome if there is any. You can DM me with the support case number if you wish so I can verify it and follow status is. If the support ticket runs in EMEA it may end up with me anyway as my name is written here :-)

    Thanks.

  • XavierF Profile Picture
    52 on at

    Hi Marco, ticket number is 2107130040003984.

    Kind regards

  • Suggested answer
    Marco Mels Profile Picture
    Microsoft Employee on at

    Thank you. I linked it to my account so  I can follow it as well.

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