web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / "Get source attac...
Small and medium business | Business Central, N...
Suggested answer

"Get source attachments" on Reminders

(1) ShareShare
ReportReport
Posted on by XavierF 52

Hi,

When trying to send a reminder by Email and clicking the "Get source attachments" button to include the source invoice copies (attached to the posted sales invoices), the "Related attachments" window remains empty unfortunately.

When trying the same button in Purchase orders or sales documents with attachments on Items for example, this works as a charm. However, on the Item attachment there are check boxes "Flow to Purch. Trx" and "Flow to Sales. Trx". This empty Sales Trx. checkbox is present on the posted sales invoice attachment too, but remains gray...

Am I missing some configuration here perhaps? Am testing on 18.2 and this functionality would be available since 18.1.

Best regards

Categories:
Dynamics 365 Business Central
Dynamics 365 Business Central
I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: "Get source attachments" on Reminders

    Thank you. I linked it to my account so  I can follow it as well.

  • XavierF Profile Picture
    XavierF 52 on at
    RE: "Get source attachments" on Reminders

    Hi Marco, ticket number is 2107130040003984.

    Kind regards

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: "Get source attachments" on Reminders

    Hello,

    Let us know the final outcome if there is any. You can DM me with the support case number if you wish so I can verify it and follow status is. If the support ticket runs in EMEA it may end up with me anyway as my name is written here :-)

    Thanks.

  • XavierF Profile Picture
    XavierF 52 on at
    RE: "Get source attachments" on Reminders

    Thank you Marco, support ticket was raised.

    Gr. Xavier

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: "Get source attachments" on Reminders

    Hello,

    I ran the scenario and exhibit the same behavior. As a workaround, you can scroll down and open the related attachments from the draft Email. If you want this to be resolved or receive a proper explanation if this behavior is by design,  feel free to raise it to Microsoft support via your partner or CSP. You can refer to this community posting.

    Thanks

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Dynamics 365 Community Calls Return
Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Andrés Arias – Community Spotlight

We are honored to recognize Andrés Arias as our Community Spotlight honoree for…

Congratulations to the August Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
Sumit Singh Profile Picture

Sumit Singh 2,710

#2
Sohail Ahmed Profile Picture

Sohail Ahmed 2,675 Super User 2025 Season 2

#3
Jeffrey Bulanadi Profile Picture

Jeffrey Bulanadi 2,203

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans