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Add Button of Sub grid not visible

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Posted on by Community Member Microsoft Employee

Hi,

I have a sub grid in my case form, the add button of this sub grid is not visible i have not hidden it in ribbon workbench. How to make it visible so that i can add the values manually? Please suggest a solution.

Thank You,

Hima

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MalikDanish 70 on at

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RE: Add Button of Sub grid not visible

No i am also
MadonnaNABIL 15 on at

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RE: Add Button of Sub grid not visible

Hello Kruthika,

Did you find a solution for this issue ?
Community Member Microsoft Employee on at

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RE: Add Button of Sub grid not visible

Hello Hima,

I'm facing a similar issue. Did you find any solution to your query?
Community Member Microsoft Employee on at

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RE: Add Button of Sub grid not visible

why it will not appear if referential is it only appear for parental
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Community Member Microsoft Employee on at

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RE: Add Button of Sub grid not visible

Hi Hima,

You might have created Referential relationship between these entities. Change it to Parental. Then add button will appear.

Thanks,

Karthick.
Pranesh M Juwale 1,196 on at

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RE: Add Button of Sub grid not visible

1) check if you have 'Write' privilege on 'subgrid entity' - same logged in user

2) ensure this case -> subgrid entity is 1:N relationship.

3) check if the ribbon customization has been modified

4) check in the ribbon of your case record -> associated entities -> that subgrid entity is shown

5) check using ribbon workbench - are you able to see add button in associate view for that subgrid entity

6) check you have lookup of case in your subgrid entity (another way ensuring 1:N relationship)
Community Member Microsoft Employee on at

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RE: Add Button of Sub grid not visible

Hi Pranesh,

I have checked it but i dint get the solution for my problem.
Community Member Microsoft Employee on at

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RE: Add Button of Sub grid not visible

No I dint...
Pranesh M Juwale 1,196 on at

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RE: Add Button of Sub grid not visible

Hi Hima,

check this link

gonzaloruizcrm.blogspot.in/.../availability-of-add-new-and-add.html
Community Member Microsoft Employee on at

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RE: Add Button of Sub grid not visible

check if you didn't change the original name of subgrid