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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Mailchimp Integration
Microsoft Dynamics CRM (Archived)

Mailchimp Integration

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Posted on by Aparna1 222

Hi Experts,

I have integrated Mailchimp into CRM and successfully sent the Powermailchimp blast. But I am not able to view the statistics into the CRM. The dashboard tab is not available on the PowerMailChimp blast form for the record. Additionally the header fields like Total Clicks, people who opened etc. are also empty and not updated even after an hour of sending the blast.

As I have come to know that PowerMailChimp comes with two default reports, when I tried to run the report from ellipsis it was displayed "no reports available". How can I add reports in PowerMailChimp blast.

Please help.

Thanks

Aparna

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    We've made a solution that solved this problem.

    You can contact me via the following email address.

    pourghanbar@bmsd.ir

  • Verified answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,628 on at

    Hi,

    You should contact PowerObjects to get the answer. Most probably the solution you imported is not compatible with your CRM . So, Please contact PowerObjects via www.powerobjects.com/support

  • Aparna1 Profile Picture
    Aparna1 222 on at

    Hi Adelpro,

    Thanks for the help but the PowerObjects support team confirmed it was a bug and it was resolved for our Organization.

    Regarding reports we need to install a separate solution for Reports.

    Thanks

    Aparna

  • Suggested answer
    fcna Profile Picture
    fcna 55 on at

    Use the power of an integrated marketing suite like Touchdown. Even if they have advanced reports, as shown below, as all data are in your crm that allow you to use custom reports or PowerBI.

    Touchdown marketing suite

  • Inogic Profile Picture
    Inogic 682 on at

    Hi,

    Check out the latest Mailchimp and Dynamics 365 CRM integration app – Marketing4Dynamics. With this app, you can easily view statistics of various campaigns and member activities (Open, Sent, Click, Unsubscribed and Bounced) conducted through Mailchimp within Dynamics 365 CRM. For detailed information, click here.

    Thanks!

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