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Microsoft Dynamics CRM (Archived)

Sync Email CRM online to Exchange Server

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Posted on by

Hi people!!

I try to sync Exchange server with CRM online. I always work with CRM online and Exchange Online.

Can I make it with server-side synchronization?

Can you help me?

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Sean Michel Profile Picture
    340 on at

    Hi Jose!

    It sounds like you're trying to configure Server Side Sync for a CRM Online deployment, to an Exchange Online deployment. If so, you can follow these steps:

    crmbook.powerobjects.com/.../outlook-com-exchange-online

    and

    technet.microsoft.com/.../dn832109.aspx

  • Suggested answer
    Sartaj Profile Picture
    880 on at

    Hi Jose,

    Server-side synchronization do not work with hybrid deployment like CRM Online with Exchange (on-premises).

    To get the idea for supported service configuration for  Server-side synchronization please refer below link:

    technet.microsoft.com/.../dn531050.aspx

    Sartaj

  • JMdeSingular Profile Picture
    on at

    Hi Sartaj

    That is my question, thanks. So what can I do to work with this hybrid deployment.( CRM online and Exchange on premise)

    Thanks again

  • Rajkumar Rajaraman Profile Picture
    on at

    Jose,

    Refer the following article, it explains deeply;

    blog.webfortis.com/three-paths-of-email-routing-in-crm.-first-path-server-side-syncronization

    Hope this helps.

    Regards,

    R.Rajkumar

    "Please mark my answer as verified if you found it helpful"

  • Suggested answer
    Sartaj Profile Picture
    880 on at

    You can use email router or outlook for that purpose till the time microsoft provide the support for hybrid configuration, thanks.

    Sartaj

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