Chrome and BC compatibility

(0) Share

Report

Posted on by Community Member

Dear All

often my users who are using google Chrome, face the following issues with the BC, where it will show communication with the server failed, and the content cannot be displayed

On the same device, if we switch to use FireFox or Edge, there will be no issues

How do we rectify this issues?

I have the same question (0)

All responses (3)

Answers (0)

THE Italian Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

What is the version and build number of BC?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report
Copy link

Link copied!

Hi,

It is Version: W1 15.2 (Platform 15.0.38951.0 + Application 15.2.39040.0)

on Prem version

Thanks

Was this reply helpful? Yes No
Suggested answer

THE Italian Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

This is quite buggy CU. You should perform an update of both platform and apps to 15.9 https://www.microsoft.com/en-US/download/details.aspx?id=101613

This should be able to resolve the issue with Chrome.

Was this reply helpful? Yes No