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Small and medium business | Business Central, N...
Suggested Answer

Email refusal from sandbox

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Posted on by 65

Hi, 

I had created a code unit which was responsible to get the customer names and send in email i created that code unit to test the background job functionality for testing purpose and left it for some days with Ready status.

From today i am unable to send the email to my gmail account or outlook account from business central dynamics 365. 

Here is the screenshot of the error. I found this from the dashboard showing failed emails so i loaded the failed email and clicked on show error.

7220.error.png

Is there any limitation in the sandbox or this issue is something else? i have tried to search this error but didn't get any information.

Any suggestions please how to fix this issue yesterday the system was sending the emails using the background job.

Few 

I have the same question (0)
  • Suggested answer
    Mohana Yadav Profile Picture
    60,993 Super User 2025 Season 2 on at

    Looks like due to daily limit quota.

    answers.microsoft.com/.../e342fa28-9922-43c9-83f9-375a116b2b3e

    www.gmass.co/.../

  • Suggested answer
    Nitin Verma Profile Picture
    21,698 Moderator on at

    I agreed with Mohana Yadav check if your email quota is full in Gmail account.

    Thanks.

  • Suggested answer
    YUN ZHU Profile Picture
    95,329 Super User 2025 Season 2 on at

    Hi, I'm not sure if this has anything to do with your question, in BC21.2 Microsoft added the following new functionality.

    Business Central 2022 wave 2 (BC21) new features: Set Email Rate Limit per Minute (Easily comply with email-sending limits through email throttling)

    https://yzhums.com/32813/

    Hope this helps as well.

    Thanks.

    ZHU

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