Hello,
We have a customer who is complaining of a missing Visa card transaction. After researching, the transaction was made and shows in the journal. When the batch was settled, it never went to the payment processor and does not appear in the credit card total and EDC report. Is there any way in which we can retrieve this transaction?
Thank you!
*This post is locked for comments
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 291,240 Super User 2024 Season 2
Martin Dráb 230,149 Most Valuable Professional
nmaenpaa 101,156