web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Parsing the Received E...
Microsoft Dynamics CRM (Archived)

Parsing the Received Email Message body and retriving the data in the email body.

(0) ShareShare
ReportReport
Posted on by Community Member

Hello Everybody,

Today i got a task that, In CRM outlook client, whenever we track the email at that time the message body has to be read by the CRM Plugin and then read the data of it.

As of the task am doing on that. While tracking the message body in plugin, the data am seeing is like a Table structure with HTML tags(ex: <table>,<tr>,<td><p><span> etc.,). Now I want to parse that tags and i want to read the data. Is there any possibility or is there any other solution to read the data in the message body.

Here I used REGEX options also it is taking too long time to parse the data and filterization on it and even though am not getting exact result.

Please could you help me.

Note: Here am using DeliveryPromote Message to read the tracking email.

*This post is locked for comments

I have the same question (0)
  • Community Member Profile Picture
    Community Member on at
    RE: Parsing the Received Email Message body and retriving the data in the email body.

    Instead of coding it ourselves, we decided to use a pre-built tool for this - parserr.com. We initially wanted to parse incoming email, as you mentioned above and then send it to Dynamics as a "New Lead".

    We later changed that to using a spreadsheet, extracting row data (lead per row) from Excel using Parserr. You just send them the spreadsheet and setup your parsing rules and they automatically extract. But they do email body parsing too.

    Full disclosure - through talking to the founder of the business, Im happy to vouch for them and help them along. Which is what Im doing here.

  • Suggested answer
    Vijay Waghmare Profile Picture
    Vijay Waghmare on at
    RE: Parsing the Received Email Message body and retriving the data in the email body.

    Please find below post that explains how to parse HTML tags to get information, this code you can include in plugin to get required details of specific tag, "ParseTag" method from post

    www.codeproject.com/.../Parsing-HTML-Tags-in-C

    Thanks,

    Vijay Waghmare

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft
Our Community Code of Conduct has been updated!

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Andrés Arias – Community Spotlight

We are honored to recognize Andrés Arias as our Community Spotlight honoree for…

Congratulations to the August Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
Aric Levin - MVP Profile Picture

Aric Levin - MVP 2 Moderator

#2
MA-04060624-0 Profile Picture

MA-04060624-0 1

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans