Hi:
How can a line item on a Sales Order still remains as Open, with its Quantity showing in "Qty. to Ship" and "Qty. to Invoice", even though that line item was shipped for the full quantity as shown in its Posted Sales Shipment document?
Does this happen when posting was conducted for only the Shipment and, when posting was later conducted for the Invoice, the end user chose to post "Shipment and Invoice" instead of simply choosing "Invoice"?
Thanks!
John