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Not able to scan barcode from Warehouse Management APP

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Posted on by Samuel E.

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Hello everyone,

I am unable to scan a barcode using the Warehouse Management application in D365. When I scan the barcode in the application, I receive this message.

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The barcode value : ]c138PO00003084~39C-0030-04-08~3001

(In my case, I simply copied the value into the input field)

Let me show you my parameters :

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If you have any idea of the problem, I’ll be delighted.

Thank you,

Sam

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Samuel E. 2 on at

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Not able to scan barcode from Warehouse Management APP

Hello Hana,

Thank you for your response.

I have modified my parameters, but I am still experiencing the same behavior.

Here is the scanned value: ]c138PO00003118~39C-0030-04-08~3001

PoNum: PO00003118 (10 characters)

ItemId: C-0030-04-08 (12 characters)

Qty: 01 (2 characters)

Thanks,

Sam
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Hana Xue Microsoft Employee on at

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Not able to scan barcode from Warehouse Management APP

Hi,
An inconsistency in your settings was found in the documentation. Your custom application identifier 38 is marked as fixed length, and you specified the group separator on the warehouse management parameters page. Additionally, enter the maximum number of characters that can appear in values scanned using this application identifier. If the "Fixed Length" checkbox is checked, it should be exactly this number of characters. Please carefully check your other settings according to the documentation.

https://learn.microsoft.com/en-us/dynamics365/supply-chain/warehousing/gs1-barcodes#set-up-custom-application-identifiers
Best Regards,
Hana
André Arnaud de Cal... 294,157 Super User 2025 Season 1 on at

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Not able to scan barcode from Warehouse Management APP

Moved the question to the Dynamics 365 SCM forum.

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