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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Not able to scan barco...
Supply chain | Supply Chain Management, Commerce
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Not able to scan barcode from Warehouse Management APP

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Posted on by Samuel E. 2
Hello everyone,
 
I am unable to scan a barcode using the Warehouse Management application in D365. When I scan the barcode in the application, I receive this message.
 
 
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The barcode value : ]c138PO00003084~39C-0030-04-08~3001
(In my case, I simply copied the value into the input field)
 
Let me show you my parameters : 
 
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If you have any idea of the problem, I’ll be delighted.
 
Thank you,
Sam
 
 
  • Samuel E. Profile Picture
    Samuel E. 2 on at
    Not able to scan barcode from Warehouse Management APP
    Hello Hana,
     
    Thank you for your response.
     
    I have modified my parameters, but I am still experiencing the same behavior.
     
     
    Here is the scanned value: ]c138PO00003118~39C-0030-04-08~3001
     
    • PoNum: PO00003118 (10 characters)
    • ItemId: C-0030-04-08 (12 characters)
    • Qty: 01 (2 characters)
    Thanks,
    Sam
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Not able to scan barcode from Warehouse Management APP
    Hi,
    An inconsistency in your settings was found in the documentation. Your custom application identifier 38 is marked as fixed length, and you specified the group separator on the warehouse management parameters page. Additionally, enter the maximum number of characters that can appear in values ​​scanned using this application identifier. If the "Fixed Length" checkbox is checked, it should be exactly this number of characters. Please carefully check your other settings according to the documentation.


    https://learn.microsoft.com/en-us/dynamics365/supply-chain/warehousing/gs1-barcodes#set-up-custom-application-identifiers
    Best Regards,
    Hana
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 290,900 Super User 2024 Season 2 on at
    Not able to scan barcode from Warehouse Management APP
    Moved the question to the Dynamics 365 SCM forum.

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