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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Email Sync or Tracking...
Microsoft Dynamics CRM (Archived)

Email Sync or Tracking from exchange 2016 to CRM 2016

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Posted on by Community Member

Dear All,

I have created a test environment for exchange 2016 and Dynamic CRM 2016, both  on premises and did Server Side sync.

Now I want to sync all mails coming in exchange to CRM. Even after server side sync, I cant view any mail inside CRM

Kindly please update the method to achieve it 

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  • Community Member Profile Picture
    Community Member on at

    Hi,

    open email server profile and check alert if an error pops up in the list.

    test and enable mailbox , you should get test mail in ur outlook or in crm

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