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Supply chain | Supply Chain Management, Commerce
Suggested Answer

Creating Stock Counts from POS

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Posted on by 13
I'm trying to troubleshoot an issue we've been experiencing with creating Stock Counts from within D365 Commerce. Whenever we go to create a Stock Count from the button at POS, after we submit it to HQ, it creates as a Movement without any journal name. The template we're using is set up as a Counting Journal, so I'm not sure how this is happening.
 
Steps we took:
1. Create a Counting Journal template
2. In Commerce Parameters, we set that journal as the default journal
3. We ran 1070 and 1090
4. Select Stock Count button within POS
5. Choose journal from available list
6. Add items and quantities to count
7. "Submit to HQ"
 
I know that previously, it wasn't possible to create Stock Counts from POS - only to update one created from HQ. But I believe this functionality has since been updated. We're on F&O version 10.0.43 and Commerce Version 9.51.24261.1. We also have feature "Improved Stock Count Operation at POS" enabled.
 
Movement form no journal name.png
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I have the same question (0)
  • Suggested answer
    AlexTour Profile Picture
    13 on at
    Solved this one by removing Blocking for a private user group. Apparently configuring that breaks the whole process
  • Suggested answer
    Syed Haris Shah Profile Picture
    1,100 Super User 2026 Season 1 on at
     
    There is a possibility that the "Inventory movement" action is configured behind the Stock Count button.
    Could you please double-check the operation configuration in the POS Designer?
     
    If you find this answer helpful, please consider verifying the answer. 👍
     
    Regards,
    Syed Haris Shah
     
     

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